Surveys We Provide:
- Application Satisfaction Survey:The TBS Standard Application Satisfaction Survey is used to evaluate the quality and satisfaction of each application within an organizations information system portfolio. The TBS Standard Application Satisfaction Survey includes questions in the following categories:
- User Characteristics
- Overall Application Satisfaction
- Application Screen Satisfaction
- Application Reports/ Outputs Satisfaction
- Application Label Printing Satisfaction
- Terminology and System Information
- Application Learning
- Application Uptime
- Satisfaction with the Application Vendor
- Information Systems Staff Satisfaction Survey:The TBS Standard Information System Staff Satisfaction Survey is used to evaluate staff culture and satisfaction in the following categories:
- General
- Work Environment
- Reputation
- Management
- Users
- Strategy
- Compensation/ Benefits
- Personal Development / Training
- Communication
- IS Department Professional Behavior
- Rankings/ Significance
- Information Systems Satisfaction Survey: The TBS Standard Information Services Satisfaction Survey is used to evaluate the quality and satisfaction of the services provided by the information system departments in an organization. The TBS Standard Information Services Satisfaction Survey includes questions in the following categories:
- Information Systems Project Satisfaction
- Help Desk Satisfaction
- Desktop Support Satisfaction
- Telecom Support Satisfaction
- Applications Support Satisfaction
- Operations Support Satisfaction
- Overall IS Department Satisfaction
- Custom Surveys
Surveys User Selection:
Total Benchmark Solution Surveys Reporting:
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