Overview

Total Benchmark Solution, LLC’s (TBS) Healthcare IS Benchmark Solution is the first and only continuous quality improvement (CQI) solution available to effectively measure and benchmark the costs, quality and satisfaction of healthcare information systems and technology. TBS utilizes its proprietary activity based benchmarking approach to determine the costs of each application and infrastructure area and benchmarks those costs based upon key business volumes for “apples-to-apples” comparisons. TBS is the only tool that allows the management team to understand and evaluate the information systems value equation in terms that they can understand and act upon.

TBS also collects information from a series of surveys to measure, evaluate and benchmark application quality and satisfaction, information services quality and satisfaction and information system staff satisfaction. TBS also provides indexed salary analysis and benchmarks for over ninety (90) standard information systems job codes.

The benefits of the TBS Healthcare IS Benchmark Solution

Healthcare Information Systems will be able to quickly identify the following actionable improvement opportunities:

• Management of information systems application and infrastructure costs
• Quality and Satisfaction of the application systems portfolio
• Information Systems Staff Retention
• Quality and Satisfaction of Information Services
• Salary and Benefit Management for Information Services Staff
• Application Portfolio Planning and Management