Total Benchmark Solution, LLC

Total Benchmark Solution, LLC (TBS) is a leading provider of benchmarking, decision support, and consulting services for healthcare organizations throughout North America. TBS was founded by recognized healthcare benchmarking and quality experts Bradley Petersen and John O'Brien. TBS's vision is to be the industry standard for measuring and benchmarking the cost, staffing, quality and satisfaction of healthcare services. The firm's benchmarking and consulting services increase clients' operations effectiveness through benchmarking focused performance improvement initiatives to manage costs, improved customer service, and enhance the quality of patient care.

TBS' benchmarking and consulting services includes the following:

ahrq_icon AHRQ Surveys on Patient Safety Culture
An AHRQ accredited solution which provides healthcare professionals with access to the most efficient and thorough surveys on Patient Safety Culture, and meets the new standards set forth by the Joint Commission.

rac_icon RAC Solution

Reduce RAC takebacks, identify underpayments, implement actions to prevent improper claims and coding, and benchmark against peers to determine what and where your biggest risks are.

qbs_icon Quality Benchmark Solution

The first and only continuous quality improvement solution available to effectively measure and benchmark the costs, staffing, quality and satisfaction of healthcare information systems and technology by Analyzing your organizations' submitted data for industry standard or custom quality measures and then providing peer comparison in Quality Reports, Peer Groupings Analysis of Quality Measures, Side by Side Analysis, Best Demonstrated Practice Assessments, Pay for Performance Reports and Trending Reports for any time period (Monthly, Quarterly or Annually).

p4p_icon Pay for Performance

A solution that gives you the ability to know where you rank on the potential Value-Based Purchasing and Premier Pay-for-Performance programs as well as serving as a tool that supports complex multi-entity organizations with a single common intuitive reporting structure, outlines your performance against competitors and shows you where to focus your quality improvement efforts.

hcahps_icon HCAHPS Patient Perspective's of Care

TBS is a certified HCAHPS Survey Vendor. We have the ability to give you a cost effective way of meeting CMS requirements on surveying your patients. Included in our HCAHPS Solution is the ability to benchmark yourself against your peers to see how your HCAHPS scores compare.

survey_icon Comprehensive Survey Solution

A comprehensive survey solution that has the capability to address a variety of survey types including custom, with any size user base and delivers the most advanced benchmarking tools to increase patient safety, operational performance, patient satisfaction, and pricing/cost.

HIS_icon Healthcare Information Systems Benchmark Solution

Understand how your information systems costs align with the industry, gain the ability to generate maximum value from your investments, and see how your quality compares to similar peers.

dms_icon Benchmarking Engine and Data Management System Technology (DMS)

Total Benchmark Solution, LLC has created a Benchmarking Engine and Data Management System that can be applied to any data in any industry or area. TBS currently utilizes the Benchmarking Engine and Data Management System in delivering the above described products and services.

rc_icon Revenue Cycle Benchmark Solution

Discover potential in your Revenue Cycle and acquire the capability to benchmark revenue cycle so monetary resources can be monitored and utilized to their fullest potential.

bestcare_icon Best Care

The best Hospitals, health systems, long term care facilities and home health agencies determined by TBS based on data obtained from CMS into its proprietary statistical benchmarking application within various peer groups. TBS determined the best organizations by benchmarking and ranking all hospitals nationwide on each of the CMS measures that they submitted data for. TBS utilized its Quality Benchmark Solution application to provide interactive comparisons of these organizations within multiple peer groups and assist healthcare providers in targeting areas for improvement.